Archive for the ‘QSR’ Category

Which kids’ menus are most likely to make your children fat? A year-long study of children’s meals has revealed vast dietary differences among America’s favorite fast-food and sit-down chain restaurants, according to the authors of the new book EAT THIS, NOT THAT! For Kids. Co-authors David Zinczenko and Matt Goulding calculated calories, fat (trans- and saturated), and sodium, as well as the average number of calories per children’s entree, and discovered that many of America’s most popular chain restaurants are nutritional nightmares for America’s children.

The authors compared children’s entrees, credited restaurants for having healthy adult options that would appeal to the young palate, evaluated healthy vegetable and fruit sides and drink options that go beyond sugar-laden soda, and docked points for restaurants still dishing out unhealthy trans fats or for refusing to release any nutrition information to their customers.

The result is a Restaurant Report Card that holds each food chain accountable for the fare they’re serving up — to moms, dads, kids, teens, and everybody else — along with a survival strategy for making it through any meal unscathed.
Did your favorite restaurant make the grade?

A

Chick-fil-A

Chick-fil-A excels in every category we tested for. With a slew of low-calorie sandwiches, the country’s “healthiest” chicken nugget, a variety of solid sides like fresh fruit and soup that can be substituted into any meal, and nutritional brochures readily available for perusing at each location, Chick-fil-A earns the award for America’s Healthiest Chain Restaurant (for kids, for the adults who drive them there, plus anybody else wise enough to make it their fast food choice).

Your Survival Strategy: Even the smartest kid in the class can still fail a test, so be on your toes at all times, even at Chik-fil-A. Limit salads with ranch or Caesar dressings, any sandwich with bacon, and make milkshakes a special treat, not an everyday beverage.

A-

Subway

A menu based on lean protein and vegetables is always going to score well in our book. With more than half a dozen sandwiches under 300 calories, plus a slew of soups and healthy sides to boot, Subway can satisfy even the pickiest eater without breaking the caloric bank.

But, despite what Jared may want you to believe, Subway is not nutritionally infallible: Those rosy calorie counts posted on the menu boards include neither cheese nor mayo (add 160 calories per 6-inch sub) and some of the toasted subs, like the Meatball Marinara, contain hefty doses of calories, saturated fat, and sodium.

Your Survival Strategy: Cornell researchers have discovered a “health halo” at Subway, which refers to the tendency to reward yourself or your kid with chips, cookies, and large soft drinks because the entree is healthy. Avoid the halo, and all will be well.

B+

Boston Market

With more than a dozen healthy vegetable sides and lean meats like turkey and roast sirloin on the menu, the low-cal, high-nutrient possibilities at Boston Market are endless. But with nearly a dozen calorie-packed sides and fatty meats like dark meat chicken and meat loaf (which contains an unfathomable 55 ingredients!), it’s almost as easy to construct a lousy meal.

Your Survival Strategy: There are three simple steps to nutritional salvation: 1) Start with turkey, sirloin, or rotisserie chicken. 2) Add two noncreamy, nonstarchy vegetable sides. 3) Ignore all special items, such as pot pie and nearly all of the sandwiches.

B

McDonald’s

Though not blessed with an abundance of healthy options, Mickey D’s isn’t burdened with any major calorie bombs, either. Kid standards like McNuggets and cheeseburgers are both in the acceptable 300-calorie range.

Your Survival Strategy: Apple Dippers and 2% milk with a small entree makes for a pretty decent meal-on-the-go. McDonald’s quintessential Happy Meal(R) makes this possible — just beware the usual French fries and soda pitfalls. Adults should go for a Quarter Pounder without cheese.

C+

Domino’s

Domino’s suffers the same pitfalls of any other pizza purveyor: too much cheese, bread, and greasy toppings. If you don’t order carefully, your child’s pizza might come laden with more than 350 calories per slice. To its credit, Domino’s does keep the trans fat out of the pizza, and it also offers the lowest-calorie thin crust option out there.

Your Survival Strategy: Stick with the Crunchy Thin Crust pizzas sans sausage and pepperoni. If your must order meat, ask for ham. And whenever possible, try to sneak on a vegetable or two per pie.

C

Burger King

BK has only four legitimate kids’ entrees on the menu, and none of them — French Toast Sticks, hamburger, mac and cheese, chicken tenders — are particularly healthy. And while the recent addition of Apple Fries provides a much-needed healthy side alternative for kids, the menu is still sullied with trans fats. BK pledged to follow in the wake of nearly every other chain restaurant and remove trans fats from the menu by the end of 2008, but so far, we’ve seen little action. In fact, a large order of Hash Browns has an outrageous 13 grams of the heart-threatening fat, and even an order of Cini-minis will add 4.5 grams of trans fats to your kid’s breakfast.

Your Survival Strategy: Adults can sign on for the Whopper Junior and a Garden Salad, and escape with only 365 calories. The best kids’ meal? A 4-piece Chicken Tenders(R), applesauce or Apple Fries, and water or milk. Beyond that, there is little hope of escaping unscathed.

D

Chipotle

We applaud Chipotle’s commitment to high-quality produce and fresh meats, but even the most pristine ingredients can’t limit the damage wrought by the massive portion sizes the chain serves up. The lack of options for kids means young eaters are forced to tussle with one of Chipotle’s behemoth burritos or taco platters, which can easily top 1,000 calories. Don’t think you’ll escape by ordering up a salad, either — even a leafy bowl at Chipotle can knock out more than half a day’s worth of calories.

Your Survival Strategy: Stick to the crispy tacos or burrito bowls, or saw a burrito in thirds.

F

Applebee’s, IHOP, Olive Garden, Outback, Red Lobster, T.G.I. Friday’s

These titans of the restaurant industry are among the last national chains that don’t provide nutritional information on their dishes. Even after years of communication with their representatives, we still hear the same old excuses: it’s too pricey, it’s too time-consuming, it’s impossible to do accurately because their food is so fresh. Our response is simple: If every other chain restaurant in the country can do it, then why can’t they? Recent New York legislation requiring these restaurants to run calorie counts on their menus gave diners a glimpse of what these establishments are hiding: At Friday’s, no fewer than nine sandwiches and ten appetizers topple the 1000-calorie barrier, at IHOP, the “healthiest” entree-size salad has a staggering 1050 calories, and at Outback, even a simple order of salmon will wipe out 75% of your day’s caloric allotment.

Your Survival Strategy: Write letters, make phone calls, beg, scream, and plead for these restaurants to provide nutritional information on all of their products. Ask them why they refuse to tell us the truth!

For a comprehensive A-to-F breakdown on 30 other chain restaurants — plus the best and worst meals at each — see the complete EAT THIS, NOT THAT! For Kids Restaurant Report Card at eatthis.com/restaurants.

EAT THIS, NOT THAT! For Kids is available nationwide on August 19th.

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TCH Restaurant Group, Inc. will take its Five Guys Burgers and Fries from its current count of five stores in Tampa to a total of 86 stores in Tampa, Houston and Columbus, Ohio over the next several years.

The new franchisee parent company was formed when Bob Gries, through Gries Investment Fund, purchased a 40 percent ownership stake from Tampa franchisee Bob Dorfman, who is now chairman, president and CEO of TCH Restaurant Group.

‘Five Guys has been recognized as one of the fastest growing food franchises in the country,’ says Dorfman. ‘It’s extremely difficult to get franchises, much less the rights to 86 stores in three major markets, so we’re pleased to be taking the lead in these markets.’ Dorfman, a former Marriott executive who has invested in and consulted with a number of restaurant chains, opened his first Tampa Five Guys in 2006 and will be opening the sixth on June 21, 2008.

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NexCen Brands Inc., the licensing and franchising company that sank 77 percent yesterday after saying it may have a cash “shortfall,” said it can’t rule out bankruptcy as it considers its options.

“As noted in our SEC filing yesterday, the company believes there is substantial doubt about our ability to continue as a going concern,” the company said today in a statement e-mailed to Bloomberg News.

This company was on a tear with purchasing several restaurant brands such as Maggie Moo’s, Marble Slab and Great American Cookie. Now look. They stock has plummeted and there is talk of the company filing Chapter 11. They just appointed a new CFO in March and it is tanking hard.

This may be one of the first of many casualties in the restaurant industry for 2008. It is not surprising that rapid development like Nexcen in today’s current economy was going to eventually catch up. From shoes to fashion to pretzels and ice cream, I think that D’Loren’s strategy of diversifying is not the answer here.

I would be interested to see if Iconix, a smaller but similar model to Nexcen will follow suit.

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I am sitting here in a Starbucks and have my laptop cranking out a couple of blog entries. Although I have WiFi on my computer, I refuse to purchase the internet connection that they offer here. It seems to me that the company gets it right with everything except their WiFi.

The baristas behind the counter know most of the regular customers by their first name. They all seem very friendly although there are a lot of grumpy faces walking in for their cup of joe. The cases are full of pastries and the espresso machine is cranking away. But what gives about having to pay for the internet?

I don’t mind paying a premium for a good cup of coffee and I have bought into the whole culture. But it seems absolutely insane that the company charges for WiFi when some customers probably already spend a mortgage payment in coffee on a monthly basis.

Just earlier this year, the company announced that in a partnership with AT&T that they were going to start to offer 2 hours of free WiFi to customers who have a Starbucks card. In a couple of blogs and even on the new Starbucks customer forum, many have thought it to be a good step to help the ailing coffee giant. But I think that the company can take it a step further. Or maybe this all points back to the company taking a new approach with Howard Schultz back at the helm.

Just the other day reminded me of this example as my wife and I both work out of the house. As most home base professionals, we need a change of scenery. So we decided to work at Panera Bread for the morning. It gives us a change and we seem to be more productive when we get out every once in a while. When we left the house, our thoughts never crossed about going to Starbucks simply because why pay for the internet connection when I can get it free somewhere else? We ended up getting some breakfast and taking home lunch.

As it turns out, we have started to make it our “date” work day and we are planning to go every Monday AM to get work done. In the long run, Panera will end up with all of our coffee business.  All for giving away something free.

P.S. I posted this when I got home using my own internet!

David Farkas of Chain Leader in his blog had an interesting take on the loyalty of the gay community when it comes to certain brands. 

What do Cracker Barrel, Starbucks and Dunkin’ Donuts have in common with Wal-Mart, Levi’s and American Airlines?

Answer: Gay people either like or despise these companies. A recent Prime Access/PlanetOut.com survey shows that gays, lesbian and transgendered consumers put Starbucks at the top of their list of “gay-friendly” businesses while Cracker Barrel and Dunkin Donuts (along with Wal-Mart) are at the very bottom. 

Interesting to find out that the gay community finds Dunkin Donuts at the bottom of being “gay-friendly”. Not sure what it is about the Canton based company that makes them not “gay-friendly” and Starbucks a place were gay and lesbians can hang out.

By the way, I am not gay…not that there is anything wrong with that!!!!

Consumers will use much of their tax rebate money to pay for increasingly expensive gas and groceries, rather than spend it on electronics or clothes, said the most recent survey by the National Retail Federation. This according to a recent Reuters news feed.

I believe now that we have yet to really see what this economic slowdown will really look like and I feel that the worse is still yet to come. How much higher will gas get? I certainly don’t see any slowdown in food costs. You have got to believe that all of this will adversely effect the restaurant industry. With many households feeling the pinch, we can expect that the hardest hit segment will be casual dining and the fine dining segments. I wouldn’t be surprised if the “recession-proof” QSR segment feels a bit of a squeeze as well. Yes, QSR has the advantage of lower price points and day part -lunch – that is one that most of those working will go for that fast food fix. But I would gather that many more folks will consider brown bagging it a couple more times a week to help save a few bucks.

I mentioned a lot of this in my 2008 predictions for the restaurant industry -(Read the entire 2008 Restaurant Predictions).

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Pollo Campero, the world’s largest Latin chicken restaurant chain, has opened a restaurant in the Wal-Mart Supercenter in Rowlett, Texas, its first ever in a Wal-Mart Supercenter.

First it was Blimpie not the Latin Chicken chain is making waves with Wal-Mart. It will be interesting to see how many of these Pollo Campero’s open up across the Deep South and Southwestern states. This seems like a can’t miss play for the chicken company. A good portion of Wal-Mart’s customer base is probably the same as Pollo’s so the synergy is good. The hispanic market is probably one of the most loyal customer bases around. Win-win in my book.

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New corporate chef at Baskin Robbins. Stan Frankenthaler has a long past into food and his new foray into the QSR world after being in the fine dining sector for so long is an interesting twist.We will have to see what new menu items he will be bringing to BR!With Dunkin Brands making a huge push to open 10,000 units by 2010, I find it interesting that they are bringing in someone like Stan. This is a person who has a ton of fine dining background, but is he going to be able to really bring his game to the QSR world. We have seen a couple of people do it such as Zack Caulkins at Quizno’s, but so many of these corporate chefs have been groomed in this area. Maybe this is a sign of things to come.read more | digg story

LOS ANGELES (AdAge.com) — “Howard Schultz insists he’s returning Starbucks to its roots, but he’s doing it with mass-marketing tactics once anathema to the original brand. The company is estimated to have nearly doubled its marketing spending to $100 million, and last week it began an aggressive coupon program unlike anything in its history, raising questions about its turnaround strategy.”As a former Starbucks partner, I am shocked to see that the company is going the route of couponing. During my time at the Siren, it was always about the quality of the product and there was never a reason to have to discount the value of a quality cup of joe. But it looks like a desperation move by Schultz and the gang there.What I find more interesting is My Starbucks website – an interactive blog site where customers can voice their opinions to the company. In a telling statement of the state of the company and its interaction with customers, it looks like customers want something “free” from the company for being loyal to the brand. Seems to make sense. Buy 10 cups and the 11th one is free. Seems like a no brainer. But for so long the company did not have to do these types of tactics.In the end, it seems clear that the companies that can be most nimble and in touch with its consumer base will win the battle.read more | digg story

Wendy’s is finally sold to Triarc. This has been a long time coming and I am sure there are a lot of folks in Columbus who are happy to know that there is an eventual buyer. We will have to see if the partnership with Arby’s is really that great. Arby’s has been making some moves lately, but nothing of any great significance.Over the past couple of months, Wendy’s has seen several key people leave in Marketing and HR. Now I wonder, what will happen to these open positions and will Nelson Peltz really be able to turn around this brand. I was in a Wendy’s just a couple of weeks ago and found it to be a tired brand in need of a real shot in the arm. Everything from the menu boards, POP to just the overall experience was blah. Yes, blah.What would Dave Thomas be saying if he were around?read more | digg story